When you order a product with a subscription model, you will be charged a discounted price on the day and have the product delivered.

Select how often you want re-delivery to take place, based on your doggo's size & weight, as recommended below:

- Delivery every 3 weeks - For dogs over 45 kg
- Delivery every 4 weeks - For dogs 35 - 45 kg
- Delivery every 6 weeks - For dogs 35 kg and less

You can then relax, knowing your product will always arrive in time and your doggo will have their favorite treats!

Yes! You can update any details, including product selection and subscription frequency, without any cost.

You can pause or cancel your subscription at any time as well - we do hope you remain a YUMAWOOF LLC customer, however appreciate that your plans may change, so this is all done at 0 costs.

You can manage your subscription here.

Or please email hello@shopyumas.com

At YUMAWOOF LLC we want you and your furbaby to have the best possible experience so we make every effort to ship treat orders the same day.
If you want to make a change to your order please email us as soon as possible on: hello@shopyumas.com

How can I track my order?
You will receive a notification with your tracking information once your order is packed and shipped. You may track you order here

What if my order is lost?
Contact us at hello@shopyumas.com  within 7 days of the estimated delivery date for assistance.

If the order was unclaimed or the address was incorrect, it will be returned to us. Additional shipping charges may apply.

In general, our products are designed to be used together. Always follow the serving directions on each label. If your pet has a medical condition or takes medication, consult your veterinarian first.

Our chews are made with carefully selected ingredients and produced in facilities that follow strict quality and safety practices.

If your pet has allergies or sensitivities, review the ingredient list and check with your veterinarian.

Pets respond at different paces. Use daily and allow a few weeks. Make sure you’re giving the label serving for your pet’s weight (do not exceed the maximum daily amount).

You may split the daily amount into 2–3 smaller servings with meals. If you’re unsure, ask your veterinarian.

No—our calming chews are made with hemp powder and hemp seed oil with no CBD or THC added. They are non-psychoactive.

Every pet is unique. Some owners observe changes within a few days; for others it can take several weeks of daily use. Consistency and the correct serving size matter most.

Yes—follow the serving guide on the label. For puppies, use only from 12 weeks of age. If your dog is pregnant, nursing, or has health conditions, consult your veterinarian before use.

Taste preferences vary. Try offering with a meal or crumbling the chew and mixing into food, a small piece of cooked meat, or a little peanut butter. If your pet consistently refuses, contact our support team for tips on alternatives.

Yes, you can return it — detailed return conditions and procedures are available here

Yes. If you’re not satisfied, you can return items within 30 days from delivery for a refund to the original payment method, store credit, or an exchange.

Refunds cover the product price, applicable taxes, and the original standard shipping charge. Return-shipping costs and any expedited-shipping upgrades aren’t refundable. Loyalty points earned on the order are removed when a return is processed.

See our full Returns & Refund

For help, contact hello@shopyumas.com.